Return Policy
- Returns or exchanges are allowed if the customer receives a damaged, defective, or incorrect product.
- Customers must report the issue within 48 hours of delivery.
- Clear unboxing videos or photographs must be provided as proof.
- The product must be unused and in its original condition.
- Returns are not accepted for changes of mind, colour preferences, or changes in size or personal choice.
- Custom or personalized products are generally non-returnable.
Refund Policy
- Refunds will be processed after the return request has been reviewed and approved.
- Refunds may be issued to the original payment method.
- For damaged, defective, or incorrect products, customers may be offered a replacement or a refund.
- Shipping charges will be refunded only in cases involving seller errors or damaged products.
Read the full Return & Refund Policy.