Neyo's
infinitive loops

Return Policy

• Returns or exchanges are allowed if the customer receives a damaged, defective, or incorrect product.
• Customers must report the issue within 48 hours of delivery.
• Clear unboxing videos or photographs must be provided as proof.
• The product must be unused and in its original condition.
• Returns are not accepted for changes of mind, colour preferences, or changes in size or personal choice.
• Custom or personalized products are generally non-returnable.

Refund Policy

• Refunds will be processed after the return request has been reviewed and approved.
• Refunds may be issued to the original payment method.
• For damaged, defective, or incorrect products, customers may be offered a replacement or a refund.
• Shipping charges will be refunded only in cases involving seller errors or damaged products.

Read the full Return & Refund Policy.